This program prepares professionals with the right tools to respond confidently, strategically and maintain a clear objective to win in complex transactions. It unpacks key elements of negotiation which combines technical skills such as using negotiation frameworks, social persuasion skills adapted from 7 factors of persuasion by Robert Cialdini
and soft skills such as reading non-verbal feedback and verbal communication strategies. Adding to the above, a key segment of this program takes the participants through a process of learning about their communication style through a behavioral profiling tool, through which participants will also learn how to apply that knowledge to effectively identify and communicate in the style of their prospects. Participants will be given the opportunity to practice using these techniques and strategies during the session under different given negotiation scenarios and challenges. A debrief summary will be conducted at different intervals for questions and coaching. This program promises to be highly interactive, utilizing a combination of didactic and experiential learning to bring out key learning points that make the classroom learning relevant, memorable and transferable.