DBS | Finance
Training Teams to Win Over Internal Stakeholders at DBS
DBS is a leading financial group services in Asia with a presence in 19 markets. DBS’ digital strategy strives to embrace technology and reimagine the customer journey.

15
Participants
Physical
Format
2
Days
Content, Design, Delivery
Topic
Audience Profile
Consumer Banking Team

Challenges
The Struggle with Getting Stakeholder Buy-Ins for Strategy Development
Responsible for servicing individuals and small businesses, the consumer banking team directly impacts mass market. However, when it came to getting buy-in from internal stakeholders, the team struggled to tell a persuasive and engaging story with data.
Without having a tried-and-tested process to structure internal presentations, key messages were often buried deep amidst technical financial terms, leading to multiple back-and-forths and frustration between internal stakeholders.
Audience overloaded with dry and unimportant points
Unclear key messages buried in a sea of information
Ideas presented in a dull and uninspiring manner
How we helped
Tapping on the Power of Persuasion for Presentations
Proven persuasion methodologies that inspire the audience to take desired action
Audience triggers and common objections to increase buy-in opportunities
How to leverage on powerful visuals to increase impact and memorability

Results
Building a team of confident storytellers
Delivering key information in a concise and logical sequence
Commanding attention and boosting retention with tested storytelling techniques
Tactful message framing to engage audiences with relevant key points
100%
Voted workshop has met their learning objectives
100%
Voted workshop provided valuable insights
100%
Would recommend this workshop to others
Now we are able to communicate more effectively through our new financial literacy presentations! It was a joy working with HighSpark.”