DBS | Finance

Training Teams to Win Over Internal Stakeholders at DBS

DBS is a leading financial group services in Asia with a presence in 19 markets.  DBS’ digital strategy strives to embrace technology and reimagine the customer journey.

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15

Participants

Physical

Format

2

Days

Content, Design, Delivery

Topic

Audience Profile

Consumer Banking Team

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Challenges

The Struggle with Getting Stakeholder Buy-Ins for Strategy Development

Responsible for servicing individuals and small businesses, the consumer banking team directly impacts mass market. However, when it came to getting buy-in from internal stakeholders, the team struggled to tell a persuasive and engaging story with data.

Without having a tried-and-tested process to structure internal presentations, key messages were often buried deep amidst technical financial terms, leading to multiple back-and-forths and frustration between internal stakeholders.

Q

Audience overloaded with dry and unimportant points

Q

Unclear key messages buried in a sea of information

Q

Ideas presented in a dull and uninspiring manner

How we helped

Tapping on the Power of Persuasion for Presentations

We empowered learners to utilise presentations as a persuasion tool to achieve internal goals.
 
In our full day workshop, learners reframed their key messages and went beyond just numbers and technical terms. The workshop was a platform for learners to practice unburying their key messages and spotlight what was relevant for different audiences.
 
Techniques to engage and increase memorability were practised and immediate feedback from both the trainer and peers was received to identify potential gaps and discuss how they could be applied in the real world to obtain buy-ins from busy C-suite stakeholders.

Proven persuasion methodologies that inspire the audience to take desired action

Audience triggers and common objections to increase buy-in opportunities

How to leverage on powerful visuals to increase impact and memorability

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Results

Building a team of confident storytellers

Each participant was empowered with a toolkit to weave storytelling techniques into presentations resulting in compelling business stories.

Delivering key information in a concise and logical sequence

Commanding attention and boosting retention with tested storytelling techniques

Tactful message framing to engage audiences with relevant key points

BS Expert storytellers

100%

Voted workshop has met their learning objectives

Leading

100%

Voted workshop provided valuable insights

PS Expert public speaking coaches

100%

Would recommend this workshop to others

“The team was able to address our pain points immediately and understand what we were trying to put together for our stakeholders.

Now we are able to communicate more effectively through our new financial literacy presentations! It was a joy working with HighSpark.”

Sophia He

Financial Insights & Digital Advisory, DBS Bank