DBS Bank

DBS Bank

DBS Bank

Training Teams to Win Over Internal Stakeholders

Training Teams to Win Over Internal Stakeholders

Training Teams to Win Over Internal Stakeholders

Presenting

Finance

Context

Context

Empowering teams to communicate ideas more persuasively

DBS is a leading financial group service in Asia with a presence in 19 markets. DBS’s digital strategy strives to embrace technology and reimagine the customer journey. For teams driving initiatives internally, gaining stakeholder support is critical. The goal of this workshop was to help the Consumer Banking team present their ideas clearly and persuasively so they could win stakeholders’ hearts and minds and work together to make DBS a better bank.

Participants

Participants

15

15

15

Days

Days

2

2

2

Audience Profile

Audience Profile

Consumer Banking

Consumer Banking

Consumer Banking

Format

Format

Physical

Physical

Physical

Challenges

Challenges

The Struggle with Getting Stakeholder Buy-In for Strategy Development

Responsible for servicing individuals and small businesses, the consumer banking team directly impacts the mass market. However, when it came to getting buy-in from internal stakeholders, the team struggled to tell a persuasive and engaging story with data.

Without having a tried-and-tested process to structure internal presentations, key messages were often buried deep amidst technical financial terms, leading to multiple back-and-forths and frustration between internal stakeholders.

Audience overloaded with dry and unimportant points

Audience overloaded with dry and unimportant points

Unclear key messages buried in a sea of information

Unclear key messages buried in a sea of information

Ideas presented in a dull and uninspiring manner

Ideas presented in a dull and uninspiring manner

How we helped

How we helped

Tapping on the Power of Persuasion for Presentations

We empowered learners to utilise presentations as a persuasion tool to achieve internal goals.
 
In our full-day workshop, learners reframed their key messages and went beyond just numbers and technical terms. The workshop was a platform for learners to practice unburying their key messages and spotlight what was relevant for different audiences.
 
Techniques to engage and increase memorability were practised and immediate feedback from both the trainer and peers was received to identify potential gaps and discuss how they could be applied in the real world to obtain buy-ins from busy C-suite stakeholders.

Proven persuasion methodologies that inspire the audience to take desired action

Proven persuasion methodologies that inspire the audience to take desired action

Audience triggers and common objections to increase buy-in opportunities

Audience triggers and common objections to increase buy-in opportunities

How to leverage on powerful visuals to increase impact and memorability

How to leverage on powerful visuals to increase impact and memorability

Results

Results

Building a team of newly minted confident storytellers

Participants gained a practical toolkit to craft compelling narratives around their ideas and insights. Rather than presenting raw financial information, they learned to frame information, deliver their message, and use visuals to support their story. As a result, the team became better equipped to communicate complex concepts clearly and confidently.

Framing messages tactfully to engage stakeholders

Framing messages tactfully to engage stakeholders

Framing messages tactfully to engage stakeholders

Framing messages tactfully to engage stakeholders

Delivering key information in a concise and logical sequence

Delivering key information in a concise and logical sequence

22%

22%

Immediate increase in learners proficiency

100%

100%

Voted workshop has met learning objectives

100%

100%

Would recommend this workshop to others

“The team was able to address our pain points immediately and understand what we were trying to put together for our stakeholders. It was a joy working with HighSpark.”

“The team was able to address our pain points immediately and understand what we were trying to put together for our stakeholders. It was a joy working with HighSpark.”

“The team was able to address our pain points immediately and understand what we were trying to put together for our stakeholders. It was a joy working with HighSpark.”

Sophia He

Sophia He

Digital Products Manager, DBS Bank

Digital Products Manager, DBS Bank

Learn more about the courses we offer

Learn more about the courses we offer

Learn more about the courses we offer

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Data Storytelling

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Helps professionals turn complex data into clear, persuasive stories that support insight-driven decision-making.

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Business Storytelling

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Our flagship business storytelling training workshop enables teams to utilise narratives to drive business and team goals.

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Visual Presentations

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Equip teams to design clear, compelling visuals that sharpen messages and help audiences grasp ideas quickly and confidently.

Learn more

Have a project in mind? Let’s get to work.

Have a project in mind? Let’s get to work.

Get clear, align teams and become the brand people choose. Reach out to us below!

Get clear, align teams and become the brand people choose. Reach out to us below!

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We help B2B brands with complex products leverage storytelling to become leaders in their categories. Our team based in Singapore offers creative, consulting and training services to Fortune 500 clientele.

Reach Us

HighSpark Pte. Ltd. (UEN:201530849C)

We help B2B brands with complex products leverage storytelling to become leaders in their categories. Our team based in Singapore offers creative, consulting and training services to Fortune 500 clientele.

Reach Us

HighSpark Pte. Ltd. (UEN:201530849C)

We help B2B brands with complex products leverage storytelling to become leaders in their categories. Our team based in Singapore offers creative, consulting and training services to Fortune 500 clientele.

Reach Us

HighSpark Pte. Ltd. (UEN:201530849C)